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Coupons Help

General

How much does it cost to use BettyCrocker.com coupons?
There is no cost to take advantage of our money saving coupons.

Do I have to register to take advantage of BettyCrocker.com coupons?
Yes. You must become a member of BettyCrocker.com to take advantage to any of our coupons.

What is the difference between printable coupons and card linked offers?
Printable coupons are coupons you print on your computer and can be redeemed at most of your local retailers. Card Linked offers are coupons you load onto your retailer specific loyalty card or account. There may be different offers available for Printable Coupons and Card Linked offers.

Is there a limit to the number of different coupons I can clip or download?
No. You can clip or download as many different coupons as you like.

For our printable and digital coupons you may clip/download as many different coupons as you want. However, there are limits to the quantity of the same offer you can print. You are allowed only one attempt at printing each Weekly Spotlight Savings each week, and two attempts at printing all other coupons each month. You may add card-linked offers one time. See more details

How often are offers updated?
Coupons of the Week offers are updated every Thursday. All other offers are updated at the beginning of each month, subject to manufactures discretion. Quantities are limited; offers are available while supplies last.

Where are offers accepted?
Over 90% of all major grocery chains and over 95% of all grocery stores have an official policy to accept printable coupons as long as they scan properly. Digital coupons are retailer specific and only redeemable at that specific retailer.

Can you mail or email me coupons?
We cannot send any of our printable coupons by e-mail or U.S. Mail. To print our coupons you will need our free coupon printer installed on your computer, Internet connection, and good quality Printer with ink and paper.

We do offer the option to email your selected offers to an email of choice for printing at a later time. See more details

For card linked offers – we cannot email or mail.

Printable Coupons

BettyCrocker.com works in partnership with Coupons.com (Quotient, Inc.) to provide printable coupons on our site. Listed below are answers to the most common questions asked by our visitors. Additionally, you can consult Coupons.com for a complete guide to coupon printing: http://help.coupons.com/subjects/printable-coupons


What is the difference between Coupons of the Week at the top of the page and other printable coupons below?
Coupons of the Week, as the name implies, are new each week and offered to our members in very limited quantities. These offers have the potential to reach their print limits before being refreshed every Thursday. Weekly Premium offers are only found on QueRicaVida.com, BettyCrocker.com, Pillsbury.com, Tablespoon.com and BoxTops4Education.com.

Only 1 print per person is allowed for these coupons, vs. 2 prints of the coupons lower on the page.

Check back every Thursday to see new coupons for your favorite General Mills products. Print them while they last!


How do I print a coupon?   
  1. Select the coupons you wish to print from our site   
  2. Verify you have a default printer selected and it is on and full of paper and ink   
  3. If you are NOT connected to a printer on the device you are on, choose the “Email” button and we will send you an email with a link in it so you can print your coupons from a printer-connected device at a later time 
  4. Note: You still must print the coupons. Emailing them to yourself does not enable you to redeem them electronically at the store or scan them at checkout. Printing is still required   
  5. If you ARE connected to a printer, click the “Print” button   
  6. The coupon(s) you clipped should print automatically to your default printer if you have printed before. Check your printer for your printed coupon(s). You are now ready to redeem them at check-out   
  7. If you are printing for the first time from this device, you will need to go through a print verification process to begin   
  8. You will also be asked to login to the site before you can print 

Do I need to install coupon printing software?
If you have never printed coupons from the internet, specific software is no longer necessary. There is a new mobile phone number verification process called Print Verification that no longer requires downloading and installing such software.


What is Print Verification and how does it work?
Print Verification is a new and easy print solution that bypasses the need to install the Coupons.com coupon printer software.

When you print your first coupon on any device, you will go through a one-time authentication process. This process will confirm your device by sending a six digit code via SMS (text message) to your cell phone. Enter the code to validate your device. Once verified, your coupons will print.

Note: If you clear your browser cache and history or use a different browser, you will be prompted to provide your mobile phone number again and be given another 6 digit code via text message to validate this new device or browser.


What are the benefits of the new Print Verification method?
You can now print coupons on any printer (wireless or wired connection) using a desktop, laptop, or mobile device. Coupon printing is faster and easier and uses your phone number as your account number.

Downloading the coupon printer software is no longer required. Downloading was difficult or impossible to do on public computers, many work computers and computers with strict antivirus settings.


Why do I need to enter my phone number?
Because dedicated software is no longer required, your mobile phone number will be your account number enabling you to print coupons from any device connected to a printer.


What does Betty Crocker and Coupons.com do with my phone number?
Phone numbers are not used for marketing purposes and will not be stored in a recognizable format. You can also proceed with confidence knowing that Coupons.com (Quotient, Inc.) is a Better Business Bureau-accredited business in good standing. http://www.bbb.org/losangelessiliconvalley/business-reviews/marketing-programs-and-services/quotient-technology-in-mountain-view-ca-223835


How long do I have to verify my phone number?
You have 1 hour to enter the verification code sent to your mobile phone. If you miss the window, request a new verification code.


I already entered my phone number to print a coupon, why do I need to enter it again?
Sometimes, re-authentication is required because a user has cleared their browser cache, necessitating the user to re-enter their phone number.


Why can’t my email address be used to authenticate my device?
Print Verification does not allow authentication with an email addresses because of the lack of security and the ability to create multiple email addresses to print offers.


Since you can select a PDF as your printer type, can I redeem a coupon in-store by having them scan a barcode from that PDF?
No, retailers cannot scan a PDF on your phone and give you the discount.


Why does my phone number fail to validate?
You may receive an error that your mobile phone number could not be accepted or you may not receive a phone verification number by text message if:
  • You have entered an incorrect mobile number
  • Your mobile number is not from a US based wireless provider
  • Your mobile phone is not able to send and receive text messages
  • You have a new mobile phone number and it is tied to a previously high-risk phone that was printing coupons fraudulently
A specific mobile phone number cannot be verified by our security provider. Reasons for not having a verifiable number include:
  • Your phone is part of a pre-packaged, prepaid mobile plan
  • Your phone number is attached to a landline
  • Your phone number is a Google Voice number, not capable of being a verified text number
  • You do not have a U.S. phone number.

When I print with phone verification, it looks like I can change the number of copies. Can I print as many as I want?
Although you are able to change the number of copies printed, Coupons.com Security monitors multiple coupon redeemers and will prevent people from printing in the future, if malicious printing is suspected. Even though you can print multiples, it would be unwise to do so.


Why is my coupon not printing after entering the code sent to my mobile number?
If your coupon doesn't print after entering your verification code, one of the following reasons could be the issue:

You may have already printed the allowed number of times for the same coupon from another device.

Your printer could be offline. Ensure your Wi-Fi printer is on and selected as your default printer and connected to the same network.


What operating system or web browser do I need to use the Coupon Printer software?
On this site, only devices that already have the coupon printer software installed will print using this method – see supported devices below.

All new coupon printers will be prompted to use the Print Verification method which is compatible with almost all systems including Android and iOS devices Chrome OS, Linux, Virtual Machine, etc.

Windows
Coupon printing is currently supported on all versions of Microsoft Windows 10, 8, 7, Vista, XP, Server 2003, and 2000 when used with Internet Explorer 8.0 or higher, Mozilla Firefox, Netscape Navigator 8.0 or higher, Google Chrome, Windows 10 Edge browser, Apple Safari 2.0 or higher, and most MSN browsers.

Macintosh
Coupon printing is currently supported on Intel-based Macintosh computers running MacOS 10.12 (Sierra), 10.11 (El Capitan), 10.10 (Yosemite), 10.9 (Mavericks), 10.8 (Mountain Lion), 10.7 (Lion), 10.6 (Snow Leopard), when used with Apple Safari 4.0 or higher, Firefox 3.7 or higher, and Google Chrome.

Other platforms
Coupon printing using the Coupon Printer software is NOT supported on mobile devices, Linux, Chromium (Chrome OS), Windows 98/ME, Windows 8 Metro mode, WebTV, or virtual computing environments such as VMWare.


Why do I stay on a “Sending coupons to printer” page?
If you have multiple printers or have a fax machine connected it is most likely that a default printer has not been set and you are seeing a “sending coupons to printer” page.


How do I set up my default printer to print coupons?
Before printing, make sure your default printer is set, connected, switched on, has paper, and ink or toner. Your coupons will print directly to your default printer. For detailed instructions for Windows and Mac computers, visit these help pages:

For Windows: http://help.coupons.com/articles/48-How-do-I-set-up-my-default-printer-to-print-coupons-in-Windows

For Macs: http://help.coupons.com/articles/49-How-do-I-set-up-my-default-printer-to-print-coupons-in-Macintosh


Why did I get a "Limit Reached" message?
You may have reached your personal limit on a specific offer. Most coupons have a print limit of one (Weekly Premium) or two so everyone gets a chance to print coupons. Print limits go across websites and are tracked by account number, which is your mobile number for people using the new Print Verification method, or your installed coupon printer software if printing using the older method.

In some cases, your coupon may have been sent to your system's default printer and is waiting in the print queue to be printed. If that printer is available, you can fulfill the print request by reconnecting the printer to your computer and restarting the print job.

Unfortunately, any coupons sent to the wrong printer cannot be re-queued to another printer. To start sending your coupons to a different printer please read “How do I set up my default printer?”


How many times can I print the same coupon?
Most coupons have a print limit of one or two. Once you have reached the print limit for a specific coupon, it becomes inactive to print.

If a specific coupon you want has reached its print limit, visit our loyalty coupons page or our in-store deals page and see if a similar offer is available at your favorite store.

You can also look check back next week or choose from the other coupons we have available for you to print.


How do I uninstall the Coupon Printer software and switch to Print Verification?
If you would like to uninstall the coupon printer software, please select your Operating System for instructions:

Windows uninstall: http://help.coupons.com/articles/66-How-do-I-uninstall-the-Coupon-Printer-on-Windows

Mac uninstall: http://help.coupons.com/articles/67-How-do-I-uninstall-the-Coupon-Printer-on-Macintosh


How do I clear my browser cache and cookies?
If you are experiencing problems printing, viewing, or navigating our coupons, you may need to clear your browser settings. See these detailed instructions:

Chrome on a Windows: http://help.coupons.com/articles/148-How-do-I-clear-my-Chrome-browser-in-Windows

Internet Explorer in Windows: http://help.coupons.com/articles/146-How-do-I-clear-my-Internet-Explorer-browser-in-Windows

Safari on a Mac: http://help.coupons.com/articles/150-How-do-I-clear-my-Safari-browser-on-Macintosh

Chrome on a Mac: http://help.coupons.com/articles/152-How-do-I-clear-my-Chrome-browser-in-Macintosh


Why are my coupons printing out tiny on Macintosh?
Follow these instructions to see if our partner’s suggestions (Coupons.com) resolve our issue: http://help.coupons.com/articles/154-Why-are-my-coupons-printing-out-tiny-on-Macintosh


How do I change the default settings for my printer?
If you need to change your printer default settings (portrait vs landscape, black and white vs color, one sided vs two sided, etc.), please select your operating system for instructions: http://help.coupons.com/articles/157-How-do-I-change-the-default-settings-for-my-printer


Why does my browser crash when I print my coupons?
If your browser crashed when you printed from Coupons.com, please try the following steps to resolve the issue: http://help.coupons.com/articles/226-Why-does-my-browser-crash-when-I-print-my-coupons

Card Linked Coupons

BettyCrocker.com works in partnership with Cellfire to provide Card Linked Coupons. Listed below are answers to commonly asked questions.

Additionally you can:

  • Contact the Cellfire Support Team
  • Send Feedback to Cellfire

What are Card Linked Coupons?
To help you save money on groceries, we have partnered with Cellfire to deliver retailer specific offers that can be loaded to your store loyalty card/accounts.

How to select your coupons
Step 1: Log In to your BettyCrocker.com account
Step 2: Click on your preferred store
Step 3: Enter your loyalty card number found on your store loyalty card
Step 4: Select your offers
Step 5: Click “Add to Card”

How do I add and a store loyalty card?
There are 2 ways to add a store loyalty card/account:

  1. Access “My Account” and update your “Loyalty Cards” section
  2. Access the BettyCrocker.com coupons page and select the Card Linked Offers section. Then select the applicable store and add your loyalty card where prompted.

How do I remove a store loyalty card?
Access “My Account”. You will find a list of your loyalty cards under the Loyalty Cards section. Hit “Remove” on the line of the loyalty card you would like removed - this is found on the right of the card number.

I tried to add my store loyalty card, but was told my card number is not valid. What should I do?
This error means you likely entered your card number incorrectly. Verify that it has been entered correctly (look on the back of your card, underneath the bar code) and try again. If you still have problems, contact your store’s customer service department.

I tried to add my store loyalty card, but was told my card number is not found. What should I do?
You may receive this message if you were just recently issued a loyalty card. Please activate your card by using it at the store and wait 30 minutes before trying to add your card again. If you still have problems, contact your store’s customer service department.

How do I get a loyalty card?
Please visit the website or the customer service desk at your local store and ask for a savings or loyalty card application. In most cases you will receive a card on the spot. Before you can add your card to BettyCrocker.com, please activate your card by using it at checkout and then waiting 30 minutes before saving offers to it.

How do I save coupons to my loyalty card?
Once you have added your loyalty card number you can select offers buy hitting the “Select” button. Once all offers are selected hit the “Add to Card” button to load the offers to your card.

How can I tell whether a coupon has been saved to my card?
Coupons that you have saved to your card will say "Added to Card” in place of “Select” button was. The total number of offers added to your card will showcase at the bottom of the page. Some stores also provide the ability to view what offers are on your card by visiting their website.

Can I remove a digital coupon after it’s been saved?
Digital coupons cannot be removed unless they expire or are used with a purchase at the store.

My family shares one card. Can we all use it with Card Linked Coupons?
Yes, multiple people can add a store loyalty card to their individual accounts. Be sure to coordinate when coupons are redeemed because they can only be redeemed once.

My wife and I have different cards, but it seems that offers are saved to both cards at once. Why is this happening?
Sometimes stores combine multiple cards in a household to one household account. These offers will be saved to both cards and a redemption with one card will prevent usage of the offer with the other card. You'll have to manage offers saved to the cards as one card.

How many digital coupons can I save to my loyalty card?
You can save as many Card Linked coupons to your loyalty card as you want. Please note that some grocery stores limit the number of offers.

How do I redeem Card Linked coupons?
Card Linked coupons get saved directly to your store loyalty cards or accounts. Your coupons are automatically redeemed when you use your card or account number at checkout!

I tried to use Card Linked Coupon(s), but did not receive my discount. What happened?
The coupon may have failed for the following reasons:

  • The product(s) you purchased did not meet the terms described in the coupon details.
  • The coupon had expired.
  • You had other e-coupons saved to your card for the same product.

If you would like to report a problem with the redemption of one of our offers, contact Cellfire support or the retailer.

What happens to expired coupons?
Expired coupons are removed from your account and are not available for use.

I've used an offer but it still shows up with "Coupon Saved" beneath. Why?
It can take up to 24 hours for a grocery store’s system to be updated after you use a coupon at the store. Please do not attempt to use the offer again; the discount is only valid for one use and cannot be applied again.

Once their systems have been updated, the offer will be removed.

If I have 2 of the same product and I have 2 Card Linked coupons for that product, can I purchase them both in the same transaction?
No, the Card Linked coupon code can only be applied once per product, per transaction. In order to get your discount for the second item, please ask the cashier to ring it up separately.

I saved the same coupon to my card twice, but it only shows up once. Why?
Each coupon can only be saved once to one card every two weeks.

I tried to save a Card Linked coupon from another website, but it did not show up in. What happened?
If the coupon(s) you selected did not show up on your list, you have either:

  1. Already saved that coupon to your store loyalty card.
  2. Used that coupon in one of your recent purchases.
  3. There are no supported stores in your area. Enter a new zip code.

This Week In Store

What is This Week In Store?
To help you save money on groceries, we collect everything on sale this week that doesn’t require coupons or codes from over 80,000 physical grocery stores and put them all in one place. The deals shown here are the same offers you’d see in the printed circular that comes in your weekly shopper or Sunday paper from your favorite store.

Do I need to do anything special to take advantage of these in-store deals?
No. Just visit your favorite store and purchase the items. No coupon clipping, no codes to remember, no hassles; just great everyday savings that your store is already offering. We gather these in-store deals here for you to help make money-saving menu planning easier.

Why don’t I see every single item that’s on sale at my favorite grocery store listed on BettyCrocker.com?
We focus on sale items featured in our recipes and on products from General Mills and our partners, so not every offer in-store is displayed on our site.

Can I see grocery store sales just for the recipes I am interested in?
Yes. Any recipe on BettyCrocker.com with eligible in-store deals on the ingredients has a “Save On This Recipe” section between the ingredients and the steps. Just click open that section and see the stores that have those ingredients on sale.

Why do I have to login or register at your site to see all the in-store sales?
We save your favorite stores when you become a member so when you return to the site the deals for your favorite stores are featured.

What are the check marks on the sale items for?
We put them there so you can select your favorite in-store sales and then print or email them to help you save more money when you shop.

Where do these in-store sales come from?
Our partner, Grocery Server aggregates offers from 80,000 physical stores and has the largest database of local retail products, offers and coupons in the US.

Who do I contact if I see a sale price online that is not available in my store?
Please send an email to coverage@groceryserver.com that includes the deal you have a question about as well as the name of your grocery store.

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