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Unable to access recipe box

For weeks now I have been unable to access my recipe box here at the Betty Crocker site. Everytime I try, I get the message "an error occurred". I did report it and was given a reply that it would be fixed very soon. Can you give me an update on when it might be resolved? I really miss being able to get into my recipe box.

12/3/2009 9:07 AM
2 Replies to Unable to access recipe box

Hi dnaleri2: Just heard from IT regarding the recipe box issues. They believe they found the issue and are working on it. We have a new site release next Tuesday (Dec. 15th) and it should be fixed with that update. If you are still having issues please let us know here or here:

http://consumercontacts.generalmills.com/ConsolidatedContact.aspx?page=http://www.bettycrocker.com

Thank you!

Sincerely, Cate

12/8/2009 1:46 PM

dnaleri2:


For weeks now I have been unable to access my recipe box here at the Betty Crocker site. Everytime I try, I get the message "an error occurred". I did report it and was given a reply that it would be fixed very soon. Can you give me an update on when it might be resolved? I really miss being able to get into my recipe box.



 


I cannot get into my recipe box either. I get a response there is a problem with the page. I've sent 2 e-mails to customer service. I am waiting.

12/16/2009 2:26 PM

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