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rhiamom
SE Michigan
Posts: 29

Cannot reply to a thread

I use a Mac. I can't reply to a thread on this message board using either Safari or Firefox.


If I use my Windows virtual machine or boot to my Windows partition the message board reply works perfectly in Firefox. That's how I am posting this right now. Are any other Mac users having this issue? (not that they can post to say so unless they, too, have a dual boot system) It is quite annoying to have to switch to Windows just to reply to a message.

10/25/2009 1:09 PM
5 Replies to Cannot reply to a thread
rhiamom
SE Michigan
Posts: 29

A month has passed and this problem has not even been acknowledged by a moderator, never mind addressed by the web designers. Betty Crocker either does not know that Internet Explorer market share is under 60% these days, or does not care that 40% of people cannot use their website. Having to install and use a third browser, because neither Safari nor Firefox work correctly with this site, is asking entirely too much of a user.

11/26/2009 11:35 AM
CateC_BettyCrocker_MOD
The Windy City
Posts: 1675

Hi rhiamom!


Sorry I didn't respond to this sooner. 


I do work on a MAC and can reply via firefox and safari.


If you haven't alerted the IT team to this issue yet- please do (they will respond... though probably not until next week because of the holiday).


I would send this to them- but I don't have my work computer. Sad


http://consumercontacts.generalmills.com/ConsolidatedContact.aspx?page=http://www.bettycrocker.com


Sorry about this. Let me know if you don't hear from them in the next week. 


I am thankful you joined our community and I want you to have a better experience! 


Have a great holiday weekend! 


Sincerely, Cate

11/26/2009 1:43 PM
CateC_BettyCrocker_MOD
The Windy City
Posts: 1675

Just sent this link to our IT team. If I hear feedback- I'll post here. Sincerely, Cate

12/7/2009 2:57 PM
Abby-A
Colorado
Posts: 8

I've had some problems since I joined a few days ago. The first day I posted, I was unable to edit my post.The edit part worked, but when I hit the post button it said there was no such webpage.


Just now I tried to reply to a post in a thread. I wrote out a whole recipe for the member who was requesting info on what to do with frozen blueberries. I got it just right and hit reply, but it said the link was broken.


I use Internet Explorer version 8. What's the trouble?

"Give your supper charm and personality by the way you serve it." -Betty Crocker
2/5/2010 12:57 AM
CateC_BettyCrocker_MOD
The Windy City
Posts: 1675

Hi Abby-A:

Thank you for joining us on the boards. I'm enjoying reading your posts. I am sorry to hear that you having posting issues. Thank you for alerting me to it. It's best though in these situations to contact the IT team directly about your issues so can ask you more specific questions.

http://consumercontacts.generalmills.com/ConsolidatedContact.aspx?page=http://www.bettycrocker.com

Please let me know if you don't hear from them a few days after you contacted them.

Sincerely, Cate

2/5/2010 10:37 AM

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