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Hamburger Helper Cheesy Hashbrowns

What happened to the Cheesy Hashbrowns? 

I made up a batch tonight for supper and ended up throwing it away after a few bites.  It had no flavor, other than the cheese topping.  I noticed while cooking it that the directions had changed, as have the potatoes.  Why was this done?  It has taken what was once my favorite variety of Hamburger Helper and ruined it....

I hope these changes are not permanent...

Thanks for listening.

7/24/2008 12:13 AM
3 Replies to Hamburger Helper Cheesy Hashbrowns

HiOutsiderZX12R, Join the ranks of dissatisfied people. I don't know about those potatoes, but several compaines have changed the products to what they refer to as "Healthier"Confused and lost what we call "Flavor"Surprise I post on other brand sites and see this a lotSad

May you always have Christ in your Life,Family Close, Love to Share, Health to Spare, Food to eat,Family and Friends that Care! "IN GOD WE TRUST"
7/29/2008 9:24 AM

Thanks for the reply.  I am glad to know that I am not the only one that feels this way.  Below is a copy of a response I got in reply to an email that I sent Betty Crocker about this...

 

Thank you for contacting General Mills with your thoughts about Hamburger Helper cheesy hashbrowns.  We are sorry you were disappointed.
 
Our goal is to give consumers quality products at a good value.  Prior to introducing or changing any product, extensive consumer testing is done.  Each product must receive a high rating in our testing program before it goes on the market.  Food products are individualized with personal likes and dislikes; therefore, we design our products to satisfy the majority of people knowing that we may not please everyone.
 
We apologize for any inconvenience; as a gesture of goodwill, we are mailing a replacement product certificate to the address you have provided.  Please allow 10-14 business days for this to arrive.  We appreciate your comments and hope you continue to enjoy many of our other fine products.
 
Sincerely,
 
Lindsey Harlow
Consumer Services
7/30/2008 9:07 PM
My husband and I bought 20 boxes of cheesy hashbrowns the other day. We came home and made a box for dinner and GAGGED!!! I cant even believe they would mess with a recipe that just worked. I am going to call them tomorrow. I sincerely hope we are not stuck with the rest because we will DEFINATELY not be making them anymore!!!! YUCK!! TOO SALTY-
1/22/2009 12:07 AM

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