I've been making your Garlic mashed for close to 20 years now. A few years back, I believe you reformulated, and I adjusted by using less water - they were just too soupy(using your quantities), but still had an acceptable taste and consistency. Let's just be clear -- NO instant potatoes can compare with homemade.
Last night I made your "new" version for the second (perhaps third?) time. Can I just say . . . .YUCK !!!
The first (and perhaps 2nd) time I made them, I thought I had just done something wrong, but last night, I followed the recipe carefully. When, once again they turned out gummy and sticky, and lumpy and, and . . . . . YUCKY, well I knew it wasn't me. This morning I thought I would take another look at the box, and then I noticed that you are now advertising that they have a homemade taste. Well . . . .not to me they don't, and I don't know of any cook that would strive to make their mashed potatoes gummy! My family used to eat all of a package. Now, there's plenty left over.
They're so bad, that I'll be looking for a substitute. And I may even return what I have in my pantry. Yes, they're that bad!
Oh, and I just wanted to let others know that I in order for me to let my feelings know on this forum, I had to REGISTER! and was asked for all kinds of personal information. Must not really want opinions, I'm just getting frustrated with so many companies reformulating their products to YUCK that I felt the need to let my thoughts be known - not that it'll make any difference I'm sure. You'll have feel that in the financials, and who knows, if enough people have enough distaste for this reformulation, perhaps you will.